Home  ⁄  Support

Technical Support

An excellent technical support team is one of the shining points of our work here at Devi Website Design. We realize that it is not just enough to design and put a website online. It needs to keep working around the clock and serve worldwide customers at any hour of the day.

Support ticket system

We have designed a state of the art support ticketing system that takes in complaints and processes them as fast as possible. Once you raise a potential problem with your website with us, we ensure that a support executive is assigned to in the shortest time. We also make sure that we have the right kind of technical executive for you, so that we can solve your specific problem more quickly.

Turnaround rate

We typically reply to your email or phone contact within a few minutes. We have a support turnaround rate of less than 1 hour in most cases. If there are deeper technical problems, we still resolve your issues within one working day.

Call us at any time with any issue you have with your website, and we will respond swiftly and do our best to solve it and get your site back up to normal.